What I've been doing:
Lead at WikiBlueprint Advising (2019-2023)
Author of Welcome to the Circle (2017-2019)
Founder and Head of The Wikipedia Library (2011-2019)
Wikimedia Foundation Senior Program Manager, Knowledge Integrity (2017-2018)
Wikimedia Foundation Senior Program Manager, Libraries (2014-2019)
Wikipedia Individual Engagement Grantee (2012-2014)
Founder of 4.0 Tutoring Academic Support Company (2005-2010)
Wesleyan University College of Social Studies (2001-2005)
- Featured with Jimmy Wales on NPR's TED Radio Hour "The Public Commons"
- Hosted the Whose Knowledge? Decolonizing the Internet's Languages Podcast
- Changed Wikimedia's Global Bot Policy to get InternetArchiveBot Global Approval
- Oversaw the Anti-Defamation League's Wikipedia Election Democracy Project
- Led the rebrand from Open Access Button to OA.Works
- Supervised two Wikipedians in Residence at Annual Reviews
- Advised Harvard University on their Wikipedia Engagement
- Worked with the Linux Foundation to draft a key article on computer science
Taught and tutored the Wikipedian in Residence at Milton Public Library
Led fundraising for Wiki Project Med Foundation beginning with a new LOI
Coordinated the Wikipedia:Vaccine Safety Project for NewsQ and Hacks/Hackers
Recruited and trained the Wikipedian in Residence for Perez Art Museum Miami
Digital Information and Research Literacy
Founded and led The Wikipedia Library Program at Wikimedia
Managed the TWL team of 6 people on 4 continents with a half-million dollar budget
Negotiated free access to 100,000 academic journals for 25,000 editors
Built 25 national language branches of the Wikipedia Library
Convened academic library leaders in first ever Wikipedia and ARL Summit
Released two White Papers on academic and public library collaboration with IFLA
Created the Wikipedia Visiting Scholar program and position
Started the Wikimedia and Libraries User Group
Started the 2,000+ member Wikimedia + Libraries Facebook Group
Wrote "The Largest Encyclopedia Needs a Digital Library and We Are Building It" for the ALA book Leveraging Wikipedia
Wrote viral guide "You're a Researcher Without a Library: What Do You Do?"
Author on New Media Coalition's Horizon Report for Libraries in 2014, 2015, and 2017
Interviewed by Publishers Weekly in "Discovery Happens Here"
Strategic and Organizational Partnerships
Built 70 long-term relationships with leading scholarly publishers
Negotiated a collaboration with Turnitin to fix copyright violations on Wikipedia
Started collaboration with Internet Archive to rescue 9 million dead citation links
Integrated OCLC ISBN citation data into Wikipedia's reference generator interface
Wrote organizational guide "Wikimedia Foundation Partnership Reflections"
Media Campaigns and Social Engagement
Created #1Lib1Ref viral library outreach and citation campaign
Reached 25 million people on social media for 1Lib1Ref in collaboration with IFLA
Added 20 million words to Wikipedia during 1Lib1Ref with activity in 47 languages
Created year-round 1Lib1Ref programming with 50 member Global Ambassador Team
Lead 1Lib1Ref team report "Building a Better #1Lib1Ref"
Ran @WikiLibrary Twitter account
Open Access and Open Science
Developed OAbot app for adding free-to-read links to Wikipedia
Ran #OAwiki campaign in collaboration with SPARC
Open Scholarship Initiative founding member, 2016 to 2019
Wrote OSI reports on Information Overload and on Institutional Repositories
Attended and presented at OpenCon 2015 to 2018
Published essay "Writing an open access encyclopedia in a closed access world"
Featured in the movie "Paywall: The Business of Scholarship"
Citation Robustness and Misinformation
Founded Wikimedia Knowledge Integrity Program for verifiability and citation research
WikiCite participant 2016 to 2018, Organizing Committee member, 2018 Report author
Released Wikipedia dataset of most cited sources and proportion of open sources
Interviewed for "Public Record Under Threat" with Tow Journalism School's Emily Bell
Medical Education and Clinical Transparency
Founding Board Member of Wiki Project Med Foundation
Facilitator of first ever Wikipedia editing course for medical students
Presented on Wikipedia in education at Stanford University Medical School
Presenter at Cochrane Colloquium 2013 and 2014
Board Member of Cochrane Game Changer $2.5 million innovation grants
Published academic study "Why Medical Schools Should Embrace Wikipedia"
Collaborative Knowledge Production
Contributed 40,000 original edits to Wikipedia
Elected English Wikipedia Administrator (1 of 1,200)
Wrote book chapter for Wikipedia @20 retrospective: "How Wikipedia Drove Professors Crazy, Made Me Sane, and Almost Saved the Internet"
Wrote the Plain and Simple Guide for New Editors
Wrote essay "Things My Professor Never Told Me about Wikipedia"
Wrote guide "The First 50 Mistakes of a Wikipedian"
Wrote blog "The Crowdsourcing Fallacy"
Interviewed at CIIS for "Inside Wikipedia"
Presented at Wikimania 2012, 2013, 2014, 2015, 2017, and 2018 in Washington D.C. Hong Kong, London, Mexico, Montreal, and South Africa
Learning and Gamification
Created The Wikipedia Adventure interactive onboarding game
Developed newcomer Teahouse Badges program on Wikipedia
Built the Wikipedia Research Help Portal
Wrote scholarly paper The Wikipedia Adventure: Field Evaluation
Presented "Gamestorming Wikipedia" at GSummit
Digital Equity, Inclusion, and Culture Change
Co-wrote "Our Stories, Our Knowledges" with Whose Knowledge?
Founder of "Ally is a Verb" Facebook group
Wrote guide "17 Myths about Being a Good Ally"
Interviewed in Decolonizing the Internet podcast for Whose Voices?
Well People and Sane Societies
Wrote memoir essay "Journey of a Wikipedian"
Formed the Wikimedia Foundation mental health listening circle
Editor of "The J Curve" publication on Medium.com
Author of "Welcome to the Circle: The Mental Health Book" creative anthology
Wrote "How to Save a Life" series: Part 1, Part 2 and Part 3
The Mountains are Burning: My Fire Diary linked in the New York Times
- Archiving, Citation, Community organizing, Community outreach, Copyright, Creative nonfiction, Crowdsourcing, Digital libraries, Digital literacy, Editing, Entrepreneurship, Gamification, Information literacy, Innovation, Leadership, Leadership development, Libraries, Media literacy, Medical literacy, Memoir, Mental health, Mentorship, Misinformation, Nonprofit management, Open access, Open knowledge, Open science, Program management, Project management, Product management, Product marketing, Public speaking, Social media, Strategic communications, Strategic partnerships, Research, Team leadership, Wikidata, Wikimedia, Wikipedia, Wikis, Writing